TIMGApplied AI for business workflows

05ServicesBusiness applications

Office & automation

Bring transcription, meeting notes, document drafts and internal requests into everyday tools. Organize information, prepare tasks and connect approvals and reminders so people can see what needs action and track the outcome.

Office & automation

Who it's for

If any of these sound like you, this service is a good fit.

  • Meeting decisions and tasks need repeated manual organization

  • Routine document and internal material preparation is time-consuming

  • Requests repeatedly lack information and approval status is unclear

  • Assistants need to work in existing tools with training and support

How we work together

  1. Observe everyday work and handoffs

    Review meetings, document preparation, requests and tasks to find repeated work.

  2. Agree templates and processing rules

    Define formats, fields, access and approval rules, including human confirmation.

  3. Build assistants and workflows

    Configure transcription, notes, drafts, checks and tasks in collaboration tools.

  4. Validate and introduce to users

    Check real meetings and requests for completeness, owners, dates and status, then train users.

  5. Review feedback and maintain

    Improve templates, rules, interfaces and guidance using feedback and exception records.

What we deliver

Office & workflow workspaceIllustration
Illustrative meeting note

Keep the discussion and follow through

Discussion: review information handoffs. Open questions: each team's information owner and missing documents.

Add a due dateKeep follow-up records

Configure applications and assistants for office and team collaboration.

Illustrative application · Interface and data follow your business

Transcription, notes and actions

Organize approved recordings or text into decisions, open questions and tasks.

Internal document drafts

Prepare documents from approved sources and templates for human review.

Request information and checks

Extract purpose, fields and attachments and flag missing information.

Assignments and approval handoffs

Connect owners, due dates, reminders and recorded approval outcomes.

Everyday tools and human handoff

Make assistants accessible in working tools with confirmation and exception paths.

Training and maintenance

Provide guidance, role-based training and updates to the running application.

Applications and implementation examples

Move from prepared information to work with an owner

One office task can combine document processing, knowledge retrieval and workflow automation. Meeting transcription can become reviewed tasks with owners and due dates; complete internal requests can move to approval and a recorded outcome.

Move from prepared information to work with an owner

FAQ

Have another question? Talk to our business and engineering team.

How do meeting notes become work that someone actually follows up?

Decisions, actions, owners and due dates are extracted for participants to confirm before being added to existing task or collaboration tools. Missing owners, unclear dates and unresolved decisions are flagged separately. Reminders follow task status, with completion, postponement and cancellation recorded against the original task.

Whose permissions apply when AI submits requests, sends messages or updates records?

We define the requester, execution identity and authorization scope for each action, using existing approval and access rules. Reading, drafting, submitting and final approval have separate permissions. Important actions show their recipient and content for confirmation, and results are recorded. Revoked access stops the affected operations.

What happens when a request lacks information or departments apply different rules?

Required fields, routing conditions and responsibility are defined at each step. Missing information is requested together; conflicting or unclear rules go to a designated owner with completed work and context preserved. Testing includes rejection, revision and reassignment so exceptions remain actionable beyond the conversation.

How do automated reminders and synchronization avoid creating more work?

A shared task identifier and status help consolidate notifications and send reminders by owner, due date and escalation conditions. Synchronization checks for updates and cancellations, while failures remain visible as outstanding work. Actual feedback guides reminder frequency, recipients and entry points to reduce duplicate entry and checking.

How does the application fit teams that already have collaboration tools?

We prioritize familiar chat, documents, task and approval tools, with a small pilot around real roles. Task completion, omissions, manual corrections and user feedback guide changes. A process owner and support contact are assigned; changed rules or tools trigger configuration updates and retesting, with training based on actual work.

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Start with one piece of work

Start with a defined need or discovery. Use frontline interviews, workflow walkthroughs and system review to agree opportunities, scope and acceptance.