Prospect research
Companies and contacts gathered from public sources — search engines, industry directories and company websites — by industry, region and buying role, then deduplicated.
AI Lead Generation & Customer Service
AI lead generation means going out to find customers: the system researches potential buyers by industry, region and buying role, studies their business, writes tailored emails and follows up on a schedule. AI customer service then answers inquiries from your website and social media around the clock. AI handles the repetitive searching, writing and follow-up; people make the judgment calls and close deals.
Who it's for
- Companies preparing to reach overseas buyers proactively rather than waiting for inquiries
- Teams that don't want to spend hours finding contacts and writing emails one by one
- Businesses whose inquiries arrive after office hours in China
- Anyone who wants every customer conversation in one place
What we deliver
Buyer profiles
Each prospect's website, product lines and recent activity are analysed to judge purchasing needs and ground the email.
Tailored emails
Written one by one from the profile, in the recipient's language and forms of address. No mass templates.
Step-by-step follow-up
Follow-ups on a schedule, with daily volume and sending windows controlled; replies are sorted into interested, bounced or unsubscribed, and interested ones go to a person.
24/7 AI customer service
Website chat, WhatsApp and other channels answered in real time, in multiple languages; complex questions go to a person with full context.
Synced to your CRM
Emails, replies and chats are saved to the customer record, so every follow-up has history.
Proven in our own business first
Used by our own lighting brand
TIMG's lighting brand sends its overseas outreach through the same system: every email starts from the recipient's real business, stays short and is written in their language; follow-ups are paced without being pushy; sending infrastructure is set up separately and warmed up gradually; replies and unsubscribes are detected automatically, and real interest goes to a person right away. You get the same system.
FAQ
Won't AI-written emails be treated as spam?
We don't send mass templates. Each email is written from a buyer profile, sending frequency is controlled, and the sending domain is authenticated with SPF, DKIM and DMARC. Replies are sorted automatically and followed up by a person.
Where do the prospects come from?
Public sources — search engines, industry directories, company websites — filtered by your products, target markets and buying roles. We don't buy or sell lists.
What if the AI agent gives a wrong answer?
It only answers from product and company information you have approved. Questions that need judgment, such as pricing and lead times, go to a person with the full conversation.
Do we need lots of inquiries before AI makes sense?
No. AI lead generation is itself a way to bring in inquiries, and it can start alongside your website and social media.
Related services
Each service works on its own; together they reinforce each other.
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